What is a Virtual Assistant and Who Needs One?

Textbook Definition:

A Virtual Assistant (lovingly referred to as a “VA”) is a self-employed independent contractor who provides professional administrative, technical, creative and even personal assistance to clients remotely from a home office. A virtual assistant is a person who provides various services to entrepreneurs or businesses from a remote location.

Our Definition:

A Virtual Assistant is your very own all-purpose, handy dandy, “get er done”, all in one, “Swiss Army Knife”. If you need help, we’ve got you covered – we’re like your very own personal Fairy God-Mother or super cool Bad-Ass Ninja VA. We can be your ‘Right Hand Person” to help you clear the chaos from your day to day work stress. Are you so busy now doing everything that you can’t focus on the actual business of your business? That’s when you need a VA! From time consuming and boring Data Entry to SOP and Project Management, and even the dreaded Social Media and Graphics– we have a solution to handle it all for you in an effective, expeditious (big word – right?), and creative way so that you can save your time for the profitable and fun things that matter in your life and business.

We offer all services in 3 different formats – by the hour (a’la carte), by the package, or by the project. Packages are discounted. Projects are quoted as needed after we have had a chance to chat. If you need a package custom created just for you – you got it, just let us know and we will get to planning, we want you to be happy and your business to be successful.

What Can We Take Off Your “To-Do” List?

Virtual Assistant
Services & Packages

General Administrative Assistance

Package rates available in section below. Customized options available, please ask.

From basic data entry to spreadsheets or newsletter copy – if info needs to be put in it’s place, we will handle that.  Just need an extra set of eyes to cross all the “T”s ?  How about someone to check your mechanics and grammar?  This is the task for us!  Your applications or ours – we are proficient in Microsoft Office and Google Suite as well.  We can handle whatever you throw our way. 

From setting up a PayPal Account to accommodate your business needs to simple invoicing and recording your Accounts Payable & Accounts Receivable, we can get you operating in no time and keep your billing schedules on track.  (No Payroll, No Tax Services – BUT we can Outsource you for that with our AMAZING resources!)

Everyone needs help with this one.  Do you have like a zillion old emails in there and no idea how to organize them or what to do?  Let us do an Inbox Cleanup for you – we can organize, file & prioritize right inside whatever email system you are currently utilizing.

Need help replying to ensure great customer service in a timely manner – we can do that too!

Do you need to have all of your email addresses going to one centralized location for you so you only have to look in one place? Let us handle that for you as well!

Not enough time to get to all of your phone calls?  We can set up a call forwarding system and handle your calls for you while providing excellent customer service.  We will get your clients the answers that they need and route the call where it needs to go advising you of any pertinent information along the way.  Why leave a customer waiting if you don’t have to?

Do you need your calendar integrated into your other applications, or synced up?  Do you need someone to schedule your appointments for you or remind your guests & notify them of changes?  We offer set-up, management and integration services to help streamline your day and make things run smoothly.  Google, Calendly, OnceHub, Zoom Meetings, GoogleMeet, etc.

SOP and Project Management

Package rates available in section below. Customized options available, please ask.

Want to Get it Done in A Day? An Exclusive VIP Day – Solve It With Systems may be Perfect For You!

Do you have processes in place to have your work flow and tasks running smoothly in all aspects?  Do you need that tweaked?  We can either create them and customize them to your business needs or tweak what you already have in place.  

Every business needs an application that helps implement the Standard Operating Procedure – this is where the Project Management Application comes in.  If you have one in place we can work with that and tweak it to best serve your needs.  OR, we can recommend the best options for you and your business, set it up, and show you how to use it.  We create the framework for your business management style, create the processes, templates, tasks and workflows to seamlessly integrate all the working parts to best serve your business needs & workstyle.

Do you need your employees trained and then managed in your Project Management Application?  From onboarding processes, to task implementation to follow up on completion, WGSD can take care of this for you and be your Virtual Project Manager from start to finish!

Every procedure or process has a form somewhere that needs to be filled out by someone so that you have the information you need to get the job done, right?  So……. who creates those tasty nuggets of information retrieval?  Well, we do of course, and we can even set them up to be part of your processes in your SOP and Project Management, we can create an automatic flow for you so that your clients will be sent a form upon a specific action or trigger if you wish – automation is a lovely thing!

When all is said and done, you want to know that if you need help or have changes – someone is there to help, right?  Yep, we will be there and are happy to review things, see what is working for you, what needs to be changed, added or removed, and give you or your team the guidance or help you may need. 

Graphic Design/Creative Services

WGSD actually is legit trained in Graphic Design – not a self taught situation here, but an actual BFA in Graphic Design and trained old school to boot – before computers were mainstream – crazy, right?

Package & customized rates available, please ask.

If you don’t already have one for your business, you will definitely need one!  We can custom create one just for you or revamp an existing design.  We will ask you a ton of questions to get the right vibe and feel for your logo design and provide you with a variety of formats for your needs.

I know, some of you may be saying “what the heck is a branding board?” Well, basically it is a design board that incorporates your logo design with the colors and typography that best represents you and your brand. We create a beautiful graphic presentation for you that can be utilized any time you need to have any work done. This board will have your logo, tagline if applicable, any specific little design widgets, logo variations, etc. as well as specific type-fonts, colors with hex codes, and inspirational images that represent your brand. This helps you maintain a continuity for your business brand.

We help to create or maintain your Corporate Branding throughout every aspect of your business.  We will create and/or help you implement your brand internally, and externally across print & digital media allowing you to present a cohesive and well understood & defined business presence.

Ah, the dreaded big empty blank space on your social media pages – it’s enough to make you want to cry!  Well, maybe not that drastic, but still……    We create these for you with your logo, branding and style implemented to put the best YOU in front of your public.  Need graphics for your posts and/or ads?  Yep – we got that.

Sometimes you just need a good Infographic!  When plain old words just won’t cut it, a clever, logical, well thought out roadmap of your idea may be just what you need for your website, fb ad, brochure, e-book, etc – you get the idea.  What is it that they say?  “A picture is worth a thousand words” ?  Yep – totally true sometimes!

Slide Decks – When you have a brand new course created that you need to present or a huge presentation, slide deck to the rescue! Really just a more modern term for a power point-esque presentation all prettied up and made more efficient.

E-Books & Presentations – can be in PDF or even Flip-Book formats – super cool way to present by the way.

Email Design – When you have to send out your mass email messages, there’s no reason for them to be boring and ugly. All the cool kids are using designed emails to reach their clients and target their niche audiences – it’s like a beautiful magazine ad with your personalized and specific message delivered right to your client’s inbox.

Although we are a mostly digital world, there are still plenty of instances where you will need an actual printed piece to hand out to your clients and prospective clients.  Your printed pieces should be as beautiful and effective as your digital pieces.  From design to print, we can get you all squared away.

Personal Touch Concierge Services

Sometimes we all just need a little extra help with the day to stuff – both Business & Personal. It’s the little details that all too often take a back seat to the more priority tasks. We make sure all the details get taken care of!

Package rates available in section below. Customized options available, please ask.

They call me the Super Sleuth … seriously, they do!  I am obsessed with finding an answer, getting information, researching all the things.  It’s borderline annoying really, but not when you need to know something.  We can research really anything you want (within legal bounds of course), but suggested items might be:

  • Research for blogs 
  • New product development research
  • Customer research
  • Competitor research

Having an almost 20 year background in Catering (I know, such varied talents, right?) this girl KNOWS how to Event Plan, it is now part of my DNA.  From small & intimate to large scale residential or corporate events, I know my stuff.  All the little details as well as the really big deals are handled for you.  Business or Personal – whatever the need, your event will be a wonderful success.

Do you need to travel for business?  Big convention?  Little meeting with a big client?  Vacation time?  Girls or Guys Getaway?  WGSD can handle the planning & travel arrangements for you.  From research & pricing to booking travel, car rental, accommodations and concierge services – you can relax and leave the details to us.  Both Personal and Business Planning & Booking available for your convenience.

Do you need to send a gift?  Thank you cards still waiting to be written and sent?  How about those Christmas cards that you order way too late every year?  Need someone to schedule those personal appointments for you?  Dinner Reservations, Dentist Appointment, Hair Appointment, Vet Appointment for Fido?  It’s all the same to us, so feel free to let us handle that for you!

Outsourcing

As much as we’d like to think we can do it all – honestly – we can not. And that’s okay, we’d rather you have the right person for the job, so we are happy to outsource certain things to bring you the very best!

We outsource this to our Team Member Charra at YourSiteNeedsMe.com  She is absolutely the bomb.com for websites – seriously – her work is AMAZING and she really knows how to get stuff done in the best possible way!  YourSiteNeedsMe creates WordPress Sites, has dedicated hosting servers utilizing WPEngine – the gold standard – and offers several different hosting, updates and security options to fit any business need and budget.

For our Realtor friends – If you are looking for IDXBroker setup, installation, or support, our Girl Charra at YourSiteNeedsMe.com is the person to have on your side. She can setup your IDXBroker for FREE when you make her your IDXBroker Developer Partner – just ask us how and we will get you the hookup! Check her out at the link below

Content Creation – sometimes aka as Blogging, and also affiliated with SEO……aaagh!  Yep, we feel the same way, but it is a necessary evil and we have a total Samurai SEO Ninja that handles this for us.  Angie is the pro that can write a blog or even an entire website content with both hands tied behind her back and a blindfold on and have it ranking in SEO like crazy!  She knows all the cool tricks of the trade and stays up to date on them – like obsessively – it’s a good thing (and that’s before she’s had her coffee)

We do basic bookkeeping, but for the serious accounting we bring out the big guns and refer you to our amazing numbers chick Paulette Gallagher.  Paulette can do it all for you, or get you set up, show you how to do it yourself and then release you into the wild – it’s your choice.  Please know she is on top of her game and will make sure your numbers all add up!

Realtor VA Services

We specialize in Realtor VA Services with Experience in IDXBroker, Realtor Websites, Realtor SEO/Content, Realtor Customer Service & Realtor Social Media Services – Customized specifically for you.

We outsource this to our Team Member Charra at YourSiteNeedsMe.com  She actually SPECIALIZES in Real Estate Websites!  Charra is absolutely the bomb.com for websites – seriously – her work is AMAZING and she really knows how to get stuff done in the best possible way!  YourSiteNeedsMe creates WordPress Sites, has dedicated hosting servers utilizing WPEngine – the gold standard – and offers several different hosting, updates and security options to fit any business need and budget.

For our Realtor friends – If you are looking for IDXBroker setup, installation, or support, our Girl Charra at YourSiteNeedsMe.com is the person to have on your side. She can setup your IDXBroker for FREE when you make her your IDXBroker Developer Partner – just ask us how and we will get you the hookup! Check her out at the link below

Real Estate Content Creation – sometimes aka as Blogging, and also affiliated with SEO……aaagh!  Yep, we feel the same way, but it is a necessary evil and we have a total Samurai SEO Ninja that handles this for us.  Angie is the pro that can write a blog or even an entire website content with both hands tied behind her back and a blindfold on and have it ranking in SEO like crazy!  Angie has been writing Real Estate Content since she could walk.  She knows all the cool tricks of the trade and stays up to date on them – like obsessively – it’s a good thing (and that’s before she’s had her coffee)

Having worked with a ton of Realtors for the past 5 years, we have learned what works for you, what doesn’t, and what you need – time and organization!  We can help with both from an organizational/VA standpoint as well as from a social media point of view.  You need it…. all…. and like yesterday, right?  It’s cool, we can do that.

REALTOR SOCIAL MEDIA PACKAGES

Social Media

This category has a lot to say, but here’s the quick rundown.  Definitely check out our Social Media Service Pages.  We live in a totally digital world – “Resistance is Futile” -we’re gonna take you there whether you like it or not – Hopefully you will LOVE it! 

For FB/IG Ads – this does NOT include any Ad Spend.  Ad Spend is payable directly from the client to the social media platform being utilized and is the client’s responsibility.  Package rates available on corresponding Social Media and Facebook Ad Management Pages. Customized options available, please ask.

You KNOW you need Social Media for your business, even if you don’t really know why yet.  We will explain it to you, and then….. we create the things.  We create new business accounts and business pages and/or revamp your existing accounts.  You need to be seen, you need to be heard, you need to be adored….just sayin.

We will interact as little or as much as you need us to on your pages/accounts to keep your audiences and followers engaged and coming back.  People have questions – you need to give them a reply and interact to keep them interested in your page and business.  What good is a beautiful page if you never meet and adore your public?

Organic Content is the daily, funny, informative, engaging and helpful content that needs to be posted to your pages/accounts on the regular.  That means content creation, graphics, scheduling and engagement too.  These are the things that get you followers and a loyal audience when you are consistent and post at the right times for your audience.  Organic social media means you don’t pay for the posts to the social media platform, your following grows organically (and slower than paid ads), but if you are patient, engaging, and consistent you can build quite a following with a loyal audience.  WGSD can handle it all or only some of this for you.  We can do the Content Calendars, Social Media Post Creation (either client provided content or we can create graphics and posts), The actual posting, Page Audits and Suggestions.  Do you need cross-posting on various platforms? Want your whole month scheduled out in advance so you can rest easy?  We got you!

For those of you that want to get the most bang for your buck and create clients from followers – this is the one for you!  Just click on the button below because we’ll be here all day otherwise, truly, lol.

Virtual Assistant Services Monthly Packages

Customized Packages Available by Request – Just Ask!

Just The Facts Ma'am

$59900Starting at
  • SERVICES INCLUDED:
  • – Data Entry/Proofreading
  • – Email Management
  • – Customer Service – Phone & Email
  • – Calendar Management/Scheduling

Everything BUT The Kitchen Sink

$67900Starting at
  • SERVICES INCLUDED:
  • – Data Entry/Proofreading
  • – Email Management
  • – Customer Service – Phone & Email
  • – Calendar Management/Scheduling
  • – Invoicing, Accounts Payable & Receivable

All "The Things"

$1049Starting at
  • SERVICES INCLUDED:
  • – Data Entry/Writing/Proofreading
  • – Email Management
  • – Customer Service – Phone & Email
  • – Calendar Management/Scheduling
  • – Invoicing, Accounts Payable & Receivable
  • – SOP & Project Management
  • – Internet Research & Sourcing
  • – Personal Touch Concierge Services

Custom Packages/Request Quote

Don’t see what you need? Want your own custom created package just for you? Need something from column A and column B or something just by the project or your own time guideline? A sprinkle of this and a dash of that? OR – do you have absolutely no idea of what you need and would like some guidance and suggestions? Let’s figure it out together – WGSD is happy to accommodate you, please feel free to tell us exactly what you want and we will come up with a custom tailored plan for you.